Is a Company Provided Device program best for your business?
Phones are doing a lot of work now a days. From keeping people aware of the world outside to connecting them with their loved ones, from holding company communications together to continued outreach efforts, we’d be in a sorry spot without phones. Employees need to use phones for their jobs. Some more than others. And the business use of personal phones without reimbursement may result in labor law violation. Companies can choose from a number of mobile service management options. One popular solution is the company provided device, or CPD.
What is CPD?
A company provided device program, or CPD, is a program in which companies provide their employees with mobile devices specific to their job requirements. Sounds a lot like another program right?
How is it different from CYOD?
In truth, CYOD isn’t all that different. It’s just a variation on the company provided device program. The difference being, with CPD, there is no choice involved.
What are the advantages of CPD?
Security and Risk Mitigation
As with the CYOD program, your company controls what’s going to be on the devices. Your IT department should establish security measures and essential apps on each device before it reaches an employee. That means greater control over company information.
As CPD program supplies employees in need with phones specifically for work situations, they should not need to use their personal devices for any business purpose. Without the need for a reimbursement, your company won’t have to concern itself over reimbursing for business use of personal devices or risking labor law violations.
More so than the CYOD, CPD is pretty straightforward. There’s one device. If the employee needs it, it is provided to them. There’s no choosing, no headaches over whether the device an employee wants is in stock and no need to make sure the right person gets the right device. That also means the process of outfitting each device with mandatory software should be more streamlined.
What are the disadvantages of CPD?
With a CYOD program, well, it’s in the name. With a company provided device, there is no choice. Sure, that’s an advantage in its ways. But the people using those devices might not be happy about it. Especially if they prefer using an Android and receive an iOS, or vice versa. Can they learn? Sure. But it will take time, and that time will be taken from other work tasks.
As with the CYOD program, CPD programs are expensive for companies. They include the costs of phone service, data, not to mention the hardware. Even a bulk order of the same phone isn’t going to save the company enough to make up for the other costs. And there’s another large cost to consider: support.
When you have an asset as widely circulated as a company provided device, you need the infrastructure to support it. And that support requires a paycheck. A company could just hand this off to their current IT department, right? Problem solved? It’s unlikely to work out that well. Depending on your company size and IT expertise, you may not have the staff to support CPD on top of their other workload. Which frequently leads to outsourcing the work.
What should your company do?
No matter how quickly you need to stand up your program, spend the time to evaluate your options. CPD is just one mobile service management option, along with BYOD, CYOD and COPE. Take a look at our managed mobility services content to better understand them and how they might be the solution to your company.