Customer Success

  • At Motus, we strive to consistently improve on our product because we care deeply about our driver’s experience. We want to equip both drivers and administrators with the tools to get their job done without having to contact our support team. But, when they do have to reach out to us, we want that to…

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  • Earlier this year we shared the news that Motus and Runzheimer would join forces to bring the mobile workforce management market best-in-class technology and expertise. I’m proud to say that we’ve made steady progress over the last few months to offer companies with mobile employees a new standard for vehicle reimbursement and mobile workforce management….

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  • Everyone’s heard the phrase “the customer is always right.” Odds are, you’ve used it at least once in your life to explain a situation or to end an argument. In today’s customer-focused world, where personal expectations are quickly applied to the business world (free shipping anyone?), it’s more important than ever to take a customer-centric…

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  • The results are in! We’ve released the findings from a recent survey conducted by third-party research organization TechValidate. The independently-verified survey included responses from Motus customers ranging from small and medium-sized businesses to large enterprises. The survey showcased an astounding 91% of our customers realized a return on investment (ROI) within 12 months, with 49%…

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