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Motus Device
Optimize your wireless device program through a suite of managed mobility services.
IT Departments protecting company data security are challenged with ensuring systems remain up and running. Device procurement and carrier contract negotiation add additional, complex burden. Free up IT resources by partnering with Motus.
The Motus Device suite of Managed Mobility Services (MMS) helps companies reduce IT spend, improve operational efficiency and takes the hassle out of managing company-issued mobile devices.
Procurement & Mobile Asset Management
Our customizable platform streamlines the procurement process. Admins set criteria for what devices end users can order and build in automated approval workflows – reducing the administration and headaches. End users gain insight into when they’re eligible for an upgrade and simply order a new device when ready. Motus handles the rest.
Carrier & Invoice Management
Regardless of your preferred carrier, we help you negotiate carrier discounts and ensure ongoing accuracy of data plans – reducing your IT costs. We help you resolve billing errors, audit and validate carrier invoices, and deliver detailed billing reports. Our platform can be configured to match your company hierarchy and allocates charges down to the employee level.
On average, our customers see a 24% reduction in mobile device costs by partnering with us.*
Curious how much you can save?
*Past performance does not guarantee future results. Motus does not warrant or make any representations regarding a specific percentage reduction.
Reporting & Policy Management
Our platform gives you full visibility into your billing and data usage. Looking to identify high-priority items like zero usage lines? We help with that too. Your account manager will do regular check-ins to optimize your plans and accounts as necessary. If you need assistance creating device policies and communicating it to your employees, our implementation team will set you up for success.
Help Desk & Support
When an employee’s mobile device goes down, so does their productivity. Our best-in-class U.S. based support teams and Help Desk provide complete device lifecycle management services, freeing up your internal resources. We make sure your organization has the services you need at the most cost-effective price.
Our Help Desk services include:
- Advanced Troubleshooting
- Device and Feature Provisioning
- Procurement Support