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Unified Endpoint Management: Why is UEM Important to Your Company?

Headshot of a woman By Jennifer Warren October 5, 2021

Categories: Managed Mobility Mobile Workforce

Companies have a lot to be concerned about. For many businesses, privacy and data security top the list. IT departments work hard to ensure the business is safe from cyber-attack and they have their work cut out for them. Every device, BYOD or CPD, is a potential target for those attempting to exploit company and customer data. And the number of internet connected devices is only growing. What can companies do to further ensure security? Implementing dependable unified endpoint management tools is a great start. But first let’s start by explaining mobile device management. 

What is Mobile Device Management?  

Companies with employees that need phones to conduct business generally provide them with a phone or reimburse them for the business use of their phone. How they provide these devices or reimbursements is generally referred to as a managed mobility services program, or a mobility program. Whatever number of employees exist in that program, each are trusted with company data on their phones. As such, every device is its own end point, and a potential security risk for the company. Businesses protect each end point with a series of security measures. How do they ensure these measures are adopted across all end points? Generally through a system called mobile device management (MDM).  

There are many different variations of mobile device management. When some companies roll out software changes, they may rely on emails and texts to remind end users to update their phone or download necessary applications. When an employee is offboarded or a device needs repair, this also requires individual IT support. This can quickly exhaust an IT department supporting an in-house managed mobility services program. Fortunately, under the umbrella of MDM, there are easier methods. That’s where unified endpoint management comes into play. 

What is Unified Endpoint Management?  

Unified endpoint management (UEM) enables companies to manage, secure and push updates or applications to employee devices. IT personnel spending less time updating each individual’s phone, personal or company provided, allows them to do other work. With a UEM system, devices are easy to inventory and offboard. UEM systems also provide companies with dashboards on usage and general activity information. 

What should a company look for in a unified endpoint management system? 

Safety comes first. Your employees will be working and traveling outside the safety of the office internet. For that reason, you need a UEM that can provide data protection on any network.  

Second, your team may leverage devices from several different companies. You’ll want a UEM that integrates with each operating system. Third, you’ll want a system you can work with. Being able to manage every device from one console doesn’t mean much if the user experience is frustratingly complicated.  

Finally, the UEM should be saving you money. Whether that’s quantified by the reduction in administrative work, the number of recovered devices or just mobility spend year over year, look for a system that provides the ROI your company is looking for. 

How can Motus help? 

Unified endpoint management is an essential part of any managed mobility services program. Businesses without cyber security systems put both their company and customer data at risk. Looking to outsource these efforts? Fortunately, Motus has the expertise to help. Interested in learning more about our managed mobility services solutions? 

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